Social Media is a great way for small and medium sized businesses to communicate with customers and reach a large and targeted audience easily.

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Sites like Facebook, X (Twitter), Linkedin and Instagram help you reach a vast potential audience often more intimately than through your website. No wonder companies big and small use it to build their brand.

Social media is a tool so you can contact customers quickly with important information competitions, offers and new products. It can get instant customer feedback, quickly grow customer numbers and keep your customers engaged with your brand.
 

Put simply the amount of time people spend on social media is increasing year on year. This means like your audience you should shift more of your attention to social media.